<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WCK3FXN" height="0" width="0" style="display:none;visibility:hidden" title="gtm-frame"></iframe>Public Liability FAQs | Trade Direct Insurance
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Public Liability insurance FAQs

Questions and answers that relate to Public Liability insurance, including what it is designed to cover, levels of cover that are available, where insurance applies to and information about No Claim Discounts. This information is provided as a guide only, and if you have any doubts or questions, you can give our expert team a ring on 0800 0280 380.

  • How much does public liability insurance cost?

    Even if efficient health and safety procedures are in place at work, accidents still happen. However, if a business is found to be at fault, the legal costs and compensation payments can be significant.

    Read more about public liability insurance cost

  • What is public liability insurance?

    Public liability insurance covers your business in respect of legal claims made by someone for something your business has done (or not done) which resulted in personal injury, death, loss, or damage.

    Read more about public liability insurance

  • What does public liability insurance cover?

    If your work brings you into contact with the public, you will almost certainly need public liability insurance, especially if you are a tradesperson, in construction, or a shopkeeper.

    Read more about what public liability insurance covers

  • How much public liability insurance do I need?

    I run a small business. Do I really need cover worth millions? While the answer is nearly always ‘yes’, it’s not a black-and-white issue.

    Read more about how much public liability insurance cover levels

  • Do I need public liability insurance?

    It’s a good question that we get asked often. So, once again, in this post, we’ve answered the most commonly asked questions, to help you decided whether or not you need Public Liability Insurance.

    Read more about whether you need public liability insurance

  • Do all businesses need public liability insurance?

    If you run your own business, you will need to get the right insurance. There are different types of insurance for different things, so you may be wondering whether all businesses need public liability insurance.

    Read more about whether all businesses need public liability insurance

  • How to get public liability insurance

    You know you need Public Liability Insurance but how do you get cover? Don’t worry, in this post we’ll talk you through everything you need to know and do to get your Public Liability Insurance in place and we’ll answer all your most commonly asked questions.

    Read more about how to get public liability insurance

  • Is public liability insurance compulsory?

    As a tradesperson or small business you are not legally required to have public liability insurance. However, that does not mean you will never need cover.

    Read more about whether public liability insurance is compulsory

  • Do sole traders need public liability insurance?

    If a claim is brought against you as a sole trader and you do not have insurance to protect you, you will have to pay any successful claim for damages and compensation.

    Read more about whether sole traders need public liability insurance

  • What does public liability insurance cover mean?

    Public liability insurance is taken out by businesses, companies, or tradespeople whose work brings them into contact with the public.

    Read more about what public liability insurance means

  • Self-employed public liability insurance

    Public liability insurance will cover you in the event someone makes a legal claim against you for something that has happened because of your work.

    Read more about public liability insurance for self-employed people

  • Can I get public liability insurance?

    If you come into contact with the public while running your own business – as a limited company or a sole trader – you are eligible for public liability insurance.

    Read more about whether you can get public liability insurance

  • Do I need public liability insurance for a private party?

    Public liability insurance provides protection in the event a third party makes a claim against you for damage done to their property, or injuries they have sustained because of your work.

    Read more about public liability insurance for private parties

  • Does public liability insurance cover contractors?

    Public liability insurance provides cover for businesses and sole traders. It protects against any claims for damages arising from injury or damage caused to a member of the public or their property, because of work carried out by the business.

    Read more about public liability insurance for contractors

  • Is business insurance the same as public liability?

    ‘Business insurance’ is a broad term that covers a variety of areas. For example, you can get business insurance to protect you against the cost of damage to property, equipment & stock and employment disputes.

    Read more about public liability insurance and business insurance

  • Is it law to have public liability insurance?

    The law doesn’t require you to have public liability insurance, but that doesn’t mean you don’t need it in certain circumstances.

    Read more about the law and public liability insurance

  • Can you get public liability insurance for one day?

    If your business comes into contact with the public, you should get public liability insurance.

    Read more about getting public liability insurance for one day

  • Can I get public liability insurance for one month?

    It is not normally appropriate to get public liability insurance for one month. However, sometimes you may be able to get short-term cover.

    Read more about getting public liability insurance for one month

  • Does professional indemnity insurance cover public liability?

    This is for any small business, sole trader or freelancer who provides a professional service, and could have claims brought against them by a client for financial loss.

    Read more about public liability insurance and professional indemnity insurance

  • Does a public liability insurance certificate have to be displayed?

    It protects you if an accident happens during the course of your work, which injures a member of the public or causes damage to their property.

    Read more about displaying your public liability insurance certificate

  • What can be claimed for on public liability insurance?

    While knowing you have insurance is reassuring if something goes wrong, it’s also important to know what can be claimed for when you need it. This FAQ examines the costs public liability insurance can help with.

    Read more about what can be claimed for on public liability insurance

  • How to claim against public liability insurance

    Your public liability insurance will cover the cost of claims made by members of the public for personal injuries, death and loss or damage to property, as a result of an incident that happened on your premises, or in a public place, due to your work.

    Read more about how to claim against public liability insurance

  • What happens if you have no public liability insurance?

    Public liability insurance protects your business against claims for damages or compensation from members of the public, who may have suffered injury, or damage to their property, because of your work.

    Read more about what could happen if you don't have public liability insurance

  • Can I have an additional or secondary trade?

    Yes. If you have a primary trade, maybe as a plumber, but also work on occasion as, say, a carpenter, you’ll want to be sure that you’re covered for both of these trades.

    Read more about insuring an additional or secondary trade

  • Do I need public liability insurance for an event?

    If your work or business activities bring you into contact with members of the public, then you need public liability insurance. It will protect you in the event that your business activities cause harm, injury or damage to someone who is not involved with your work.

    Read more about public liability insurance for events

  • Does public liability insurance cover food poisoning?

    Public liability insurance protects a business in the event that it causes injury or damage to a member to the public or their property.

    Read more about insuring food poisoning

  • Is public liability insurance tax deductible?

    A tax-deductible expense is a purchase deemed necessary and ordinary for business operations, whether you are a small, limited company or a sole trader.

    Read more about public liability insurance and tax

  • Why is public liability insurance important?

    It protects your business if someone successfully brings a claim against you for personal injury or damage suffered because of your business operations.

    Read more about the importance of public liability insurance

  • Does public liability insurance cover personal injury?

    If your work or business activities bring you into contact with the general public, you will need public liability insurance. It will protect you and your business if someone brings a claim against you, due to injury or damage they have suffered as a direct result of your work activities.

    Read more about personal injury insurance

  • How much is public and product liability insurance?

    Premiums can be as little as £60 for some small businesses and sole traders, but generally range somewhere between £100 and £500.

    Read more about public and products liability insurance

  • How many employees or trainees can I insure?

    We insure a manual work force of up to a total of 15 employees and/ or trainees, who work manually away from your premises.

    Read more about insuring employees or trainees

  • What is the difference between public liability and general liability insurance?

    With so many different types of insurance policies out there with similar but slightly different names, it can be difficult to know what insurance policies cover and whether you need it. ‘Public liability’ and ‘general liability’ are two such products you may consider.

    Read more about different liability insurances

  • What does general liability insurance cover?

    If you’re sorting out your business insurance, you need to be confident that you have the right kind of cover. But with so many different types of policies, it can be hard to work out what you need and why. General liability may be one form of insurance you are considering.

    Read more about general liability insurance

  • How much is general liability insurance?

    Making sure you get a good deal on your insurance is important. However, insurance costs are not always straightforward to understand, and can vary.

    Read more about the cost of general liability insurance

  • How much should public liability insurance cost?

    To provide an accurate quote, an insurer will need specific information about your business. As a very rough guide, a small business in the UK normally pays between £50 and £450 a year, with the average being £118.

    Read more about the cost of public liability insurance

  • What is meant by a “Main Trade”?

    This is the trade that takes up the majority of your working time.

    Read more about insuring trades

  • What public liability insurance do I need to be a contractor?

    Legally, you are required to have employers’ liability insurance if you employ anyone. That can include volunteers and part-time workers. However, you are not legally required to have public liability insurance.

    Read more about public liability insurance for contractors

  • Why do we need public liability insurance?

    It protects you and your business if a member of the public succeeds in bringing a claim against you for damage or injury caused by your work activities.

    Read more about the need for public liability insurance

  • What business types do you insure?

    Our policy for tradespeople covers a range of business types including Sole Traders, Partnerships, Limited Liability Partnerships and Limited Companies.

    Read more about insuring different business types

  • What trades do you insure?

    We insure a wide range of trades, in fact it’s over 70, so whatever you do from air conditioning engineers to wheelie bin cleaners, there’s a good chance that we insure your trade.

    Read more about public liability insurance and trades

  • What is your turnover limit?

    We insure businesses with a turnover of up to £3M per annum. If your turnover limit is higher than this, please call us on 0800 0280 230.

    Read more about business turnover and public liability insurance

  • What is your manual workforce limit?

    We insure a manual work force of up to a total of 15 employees and/ or trainees, who work manually away from your premises.

    Read more about insuring a manual workforce

  • What is a labour only sub-contractor (LOSC)?

    Providing an exact definition for a labour only sub-contractor is not straightforward, but if you can answer “yes” to most of these LOSC questions, the worker is probably a labour only sub-contractor.

    Read more about a labour only sub-contractors

  • What is a bona-fide sub-contractor (BFSC)?

    Providing an exact definition for a bona sub-contractor is not straightforward, but if you can answer “yes” to most of these BFSC questions, the worker is probably a bona fide sub-contractor.

    Read more about a bona-fide sub-contractors

  • What is a No Claim Discount?

    No Claim Discounts, sometimes known as a No Claim Bonus, are discounts that are offered to people who haven’t claimed against their insurance for a given period of time.

    Read more about No Claim Discounts

  • Do you offer a No Claim Discount on trade insurance?

    Yes. We offer up to 10% No Claim Discount off our Tradesman's insurance if you have 2 years or more claim free.

    Read more about No Claim Discounts on public liability insurance

  • Do I have to provide my No Claim Discount proof?

    In the event that you need to make a claim, the insurer may perform checks relating to your claims history, and you may have to demonstrate your no claim discount entitlement.

    Read more about providing proof of No Claim Discount

  • Can I lower my Public Liability insurance premium?

    Some insurance companies and policies offer a voluntary excesses, where you can opt to reduce the amount that would be paid in the event of a claim.

    Read more about how to lower your public liability insurance premium

  • Do you insure businesses in Northern Ireland?

    Yes. Our tradesman insurance covers businesses in Northern Ireland.

    Read more about insuring businesses in Northern Ireland

  • Do you insure businesses in the Isle of Man?

    Yes. Our tradesman insurance covers businesses in the Isle of Man.

    Read more about insuring businesses in the Isle of Man

  • Do you insure businesses in the Channel Islands?

    Yes. Our tradesman insurance covers businesses in the Channel Islands.

    Read more about insuring businesses in the Channel Islands

  • What is the difference between Public Liability insurance and Employers’ Liability insurance?

    Pretty much everything! It's probably best to read about Public Liability insurance and Employers' Liability insurance.

    Read more about public liability insurance and employers liability insurance

  • How can I pay for my policy?

    We currently offer two ways of paying for your Tradesman Public Liability insurance policy.

    Read more about how to pay for your policy

  • Can I pay by debit/ credit card?

    Yes. We accept payments made using major credit and debit cards.

    Read more about paying by debit or credit card

  • Can I pay by instalments?

    Yes. You have the option of paying for your insurance in instalments via Direct Debit.

    Read more about paying by instalments

  • How do I get my documents?

    When you buy a Tradesman Public Liability policy through our website, your documents are available immediately from the “My Trade Direct” area of the website.

    Read more about accessing your documents

  • Can I download my documents from your website?

    Yes. When you purchase a Tradesman Public Liability insurance policy from Trade Direct Insurance via our website, we automatically create an online account for you.

    Read more about accessing your documents from the website

  • I bought my policy via your call centre. Can I manage my policy online?

    Yes. Before you can manage your Tradesman Public Liability insurance policy, you will need to activate your online account.

    Read more about managing your policy online

  • How do I activate my online account?

    If you have bought a Tradesman Public Liability policy from us over the telephone and want to view or download your documents, you will need to create and activate an online account.

    Read more about activating your online account

  • Can I change my password?

    Yes. Before you can change your password, you will need to log in to your online account.

    Read more about changing your password

  • I’ve forgotten my password. What do I do?

    We have a forgotten password link on our website.

    Read more about how to reset your password

  • Can I change my username?

    Yes. To change your username, you first need to log in to your Account using the email address that you were previously using.

    Read more about how to change your username

  • Can I update my email address?

    Yes. To change your email address (which is your username), you first need to log in to your Account using the email address that you were previously using.

    Read more about how to update your email address

  • How do I notify you of a claim?

    You’re welcome to contact us, and we’ll help in any way we can, however claims processing is handled by the insurer - not us.

    Read more about how to notify your insurer of a claim

  • Can I manage my policy online?

    Yes. We have a number of online functions.

    Read more about how to manage your policy online

  • Can I make changes to my policy online?

    During your policy term, if you need to make any changes, you will need to ring us on 0800 0280 230.

    Read more about how to make changes to your policy online

  • Can I renew my policy online?

    At the renewal of your policy, you can view your renewal documents online, and if you don’t need to make any changes, you can pay your renewal premium online.

    Read more about how to renew your policy online

  • Can I notify you of a claim online?

    You’re welcome to contact us, and we’ll help in any way we can, however claims processing is handled by the insurer - not us.

    Read more about how to notify us of a claim

  • I bought a Trade UK policy. Can I get my documents online?

    If you bought a Tradesman insurance policy from the Trade UK website between September 2012 and 1st September 2014, unfortunately you are not currently able to view or download documents from the Trade Direct website.

    Read more about how to access your Trade UK documents

  • Can I get my documents posted to me?

    Yes. Like many companies, we provide documents electronically when you buy on our website, and also when you purchase on the telephone.

    Read more about how to get your documents posted tp you

  • Is it a legal requirement to have public liability insurance?

    If you operate as a builder or work in the construction industry, you may want to consider certain types of insurance to operate legally and win certain contracts. That said, it’s not always easy to work out what you need and why.

    Read more about the legal requirements of public liability insurance

  • Must tradesmen have public liability insurance?

    If you work as a tradesman in the construction industry, it is important to have correct insurance in place. But does that mean tradesmen must have public liability insurance and, if so, why?

    Read more about whether tradesmen must have public liability insurance

Any more questions?

If you have a question that's not answered here, please call on 0800 0280 230.

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Full details of our Terms & Conditions, Limits, Excesses and Policy Exclusions can be found in our policy wordings. These guides refer to our Tradesman's Insurance policy. Trade Direct do not offer advice relating to insurance, and you need to ensure that insurance you choose meets your demands and needs.

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Trade Direct Insurance Services Limited (company number 1580129). Registered office Mill Pool House, Mill Lane, Godalming, Surrey, GU7 1EY. Trade Direct Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority (FCA), firm registration number 307734. You can check this by visiting the FCA website at www.fca.org.uk/register or by contacting the FCA on 0800 111 6768

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