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Customers are at the heart of our business philosophy, so what our customers think of our products and services is hugely important to us.
We work with Feefo, a widely-recognised customer review provider, to collect the genuine opinions of our customers. We use Feefo because they have a strong and impartial commitment to collecting entirely independent reviews.
All feedback collected by Feefo - good or bad - is automatically published on their website. We can respond to reviews but we can’t alter, delete them or hide them. We put the latest reviews up on this page every week and you can read ALL the customers feedback we've had on the Feefo website.
The enquiry was dealy, fairly, explained well, quickly, great service.
Heald Green Services Ltd
All was clearly explained and a great price.
Very helpful and knowledgable call handeler
Mr Alasdair Meek
Excellent service from Danny who put it together for us.
Servo Systems Group Ltd
I tried to arrange my insurance online, but a question I couldn't answer meant I had to telephone for assistance. My query was dealt with quickly and I received a quote which beat those I had already obtained. I have no problem recommending Trade Direct based on my experience so far.
Easy to use web page, quote was emailed over in seconds.
Mr Liam Fleming
Made life easy for me
RML Refrigeration Ltd
Felix Onabanjo dealt with my public liability he was kind and very helpful
Felt I had chosen the right company
Very helpful and in awkward circumstances.
Thank you everyone please.
Great service, good product competitive
Mr Gazi Mekollari
Pleasantly surprised at the cost and cover, when I had to phone them the young man was polite, informative and my call was answered with 2 minutes which is excellent.
Mr David Hammond
Good service, efficient and hassle free.
Mrs Isobel Scott
This company was recommended to me from a friend, the service was very good & the plan ive chose is exactly what I was looking for, many thanks to my friend :-)
Mr Terry Harris
Insurance is a complicated business to the layman.
Trade Direct made it very easy for me to get the right cover for my business.
Trade direct provide a comprehensive cover at a competitive price ,we have been with them years,no better recommendation than that . Staff have always been pleasent and happy to deal with you.
2 View Home Improvements Ltd
Good quick service
Eric E Kejzerko
excellent easy to use - good price very fast
Great price and brilliant customer service, very friendly
Easy process from start to finish. Competitive price with a good level of cover.
£1000 cheaper than direct line. Have Been with them over 15 years.
Mr Matthew Walker
I found that a member of your sales team, Evan to be extremely helpful and courteous. They explained the cover and came across as very helpful.
Daniel Dorney was excellent and our insurance was sorted very efficiently
Highly recommend the company and Ryan Cox was able to provide excellent service with complete information and answered all my queries with great knowledge and professionalism.
Enel Development Ltd
Friendly and very efficient In dealing with my requirements
Excellent option of cover, clear and relevant information so I could make a decision.
Before I called Trade Direct, I had already spoken to two people. Not only did they confuse me, but also quoted me 2k above Trade Direct. I spoke to Felix, he clarified everything is for me, answered all my questions and have me the comfort to purchase. He was not pushy and took his time, which I really liked. Also, gave me a quote £2k under everyone. So, it was a no brained to purchase.
Built IQ Ltd
Quick and clear service no messing about,easy read for level of cover needed
Very helpful would use again
Yes would recommend this company
Excellent service by Jamie Stoker
Really efficient service and policy docs arrived in minutes.
great service been with this company for years now and am very happy
Streamline quotation page. Very quick turn around. Excellent staff on hand for any queries.
Quick and easy
Fast and good price
The adviser was very helpful and professional.
GOBS ELECTRICS LTD
I have been with trade direct for years and they are a very good and helpful
simple, affordable insurance, thank you
After having tried other outlets for insurance, I found Felix to be very helpful and understood exactly what my requirements were.
I will be using Trade Direct as soon as I have a further insurance requirement, without hesitation.
Quick and easy to set up.
Easy to deal with . Great prices 👍👍 will definitely use them for other insurance.
fast efficient and so easy
Hassle free, thank you. Quotes arrived by email very quickly.
Made it very easy for me . I called to get a quote and the agent made it so easy for me and before I knew it I was all done and paid
Mubeen Agha Aslam
Very good site good price on public liability and professional indemnity for my electrical business
Great service, helpful and friendly staff and website very user friendly
All done on the internet. Took only 5 mins.
All at a reasonable price.
Quite an easy to use site. Options for different levels of cover clearly shown.
Easy to deal with.
ease of use,good value
Very good Quick and easy to use good price excellent service
Amazing service and Price
Great and easy website to use. Everything you need on there. I looked at 6 other site before this and they all lacked in some way or another. This to me was clearly the best Policy wording and schedule is still standard insurance jargon and small print but they all have to do that I guess.
really easy to navigate and understand
Been a customer with Trade Direct for years.
Simple online process, great value, no need to look anywhere else!
Great advice great understanding of trades person requirements. Answered all my questions. Happy thanks!
Ms Rossi Stohr
Speedy and easy to navigate for the best insurance for my business
Excellent, efficient service. Easy to contact when I had a query. Still waiting for other industry leads to call me back.
Fast & efficient
So easy and straight forward to do.
Website easy to use no one to speak to which I like and fast.
Varied cover more than you would expect great. Easy to navigate web site quote was quick and all relevant needs covered.
Ease of use answers strait away.
Very helpful and pleasant gentleman easy to understand was able to help me get my insurance with ease.
Excellent service. Ended up with better business insurance for less money. Would definitely use them again based on my experience.
The person I spoke to regarding the insurance I required was most helpful. I decided to proceed with the quote he gave me. I paid the premium and within the same day received my documents via e.mail.
Good value for money.
Very easy to do online.
Very easy service....quick....excellent price.
I felt that they were easy to deal with and very efficient. It didn’t take long to sort my insurance out!
Jamie Stoker was superb, understood my requirements and very reactive to my emails. Tiptop!
Good communication and easy to understand
V G E Estates Limited
Nice layout, easy to complete. Highly recommended.
process online and happy with the price.
'Quick and very easy to navigate.'
Mr Mathew Rees
'Hassle free and extra offer of insurance after.'
Mr Aaron Rosser
'Excellent site, easy to use with very competitive results.'
Mr David Law
"Easy to find online application was simple and straight forward. Very quick and easy to sort"
"Quick and easy to deal with"
Mr Liam Wilson
"Very happy with response from your rep and also half the price of other quotes"
Mr Paul Harris