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Customers are at the heart of our business philosophy, so what our customers think of our products and services is hugely important to us.
We work with Feefo, a widely-recognised customer review provider, to collect the genuine opinions of our customers. We use Feefo because they have a strong and impartial commitment to collecting entirely independent reviews.
All feedback collected by Feefo - good or bad - is automatically published on their website. We can respond to reviews but we can’t alter, delete them or hide them. We put the latest reviews up on this page every week and you can read ALL the customers feedback we've had on the Feefo website.
Very good Quick and easy to use good price excellent service
Amazing service and Price
Great and easy website to use. Everything you need on there. I looked at 6 other site before this and they all lacked in some way or another. This to me was clearly the best Policy wording and schedule is still standard insurance jargon and small print but they all have to do that I guess.
really easy to navigate and understand
Been a customer with Trade Direct for years.
Simple online process, great value, no need to look anywhere else!
Great advice great understanding of trades person requirements. Answered all my questions. Happy thanks!
Ms Rossi Stohr
Speedy and easy to navigate for the best insurance for my business
Excellent, efficient service. Easy to contact when I had a query. Still waiting for other industry leads to call me back.
Fast & efficient
So easy and straight forward to do.
Website easy to use no one to speak to which I like and fast.
Varied cover more than you would expect great. Easy to navigate web site quote was quick and all relevant needs covered.
Ease of use answers strait away.
Very helpful and pleasant gentleman easy to understand was able to help me get my insurance with ease.
Excellent service. Ended up with better business insurance for less money. Would definitely use them again based on my experience.
The person I spoke to regarding the insurance I required was most helpful. I decided to proceed with the quote he gave me. I paid the premium and within the same day received my documents via e.mail.
Good value for money.
Very easy to do online.
Very easy service....quick....excellent price.
I felt that they were easy to deal with and very efficient. It didn’t take long to sort my insurance out!
Jamie Stoker was superb, understood my requirements and very reactive to my emails. Tiptop!
Good communication and easy to understand
V G E Estates Limited
Nice layout, easy to complete. Highly recommended.
process online and happy with the price.
'Quick and very easy to navigate.'
Mr Mathew Rees
'Hassle free and extra offer of insurance after.'
Mr Aaron Rosser
'Excellent site, easy to use with very competitive results.'
Mr David Law
"Easy to find online application was simple and straight forward. Very quick and easy to sort"
"Quick and easy to deal with"
Mr Liam Wilson
"Very happy with response from your rep and also half the price of other quotes"
Mr Paul Harris