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Ratings and Reviews

Customer Reviews and Feedback

Feefo 2019 Gold Trusted Service Award

Customers are at the heart of our business philosophy, so what our customers think of our products and services is hugely important to us.

We work with Feefo, a widely-recognised customer review provider, to collect the genuine opinions of our customers. We use Feefo because they have a strong and impartial commitment to collecting entirely independent reviews.

All feedback collected by Feefo - good or bad - is automatically published on their website. We can respond to reviews but we can’t alter, delete them or hide them. We put the latest reviews up on this page every week and you can read ALL the customers feedback we've had on the Feefo website.

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Excellent service


Very good Quick and easy to use good price excellent service

Alan Pattillo



Amazing service and Price

Andrew Wolsoncroft

Best I found by far


Great and easy website to use. Everything you need on there. I looked at 6 other site before this and they all lacked in some way or another. This to me was clearly the best Policy wording and schedule is still standard insurance jargon and small print but they all have to do that I guess.

Aaron Attwood

Really easy


really easy to navigate and understand

Simon Cliff

Another renewal


Been a customer with Trade Direct for years.
Simple online process, great value, no need to look anywhere else!

Stephen Hawkins

Great understanding of tradespersons needs from an insurance!


Great advice great understanding of trades person requirements. Answered all my questions. Happy thanks!

Ms Rossi Stohr

Speedy and easy


Speedy and easy to navigate for the best insurance for my business

Melanie Coles-Gubb

Great service


Excellent, efficient service. Easy to contact when I had a query. Still waiting for other industry leads to call me back.

Trusted Customer

Best experience


Best experience!

Trusted Customer

Good service!!


Good service!!

Joao Gaspar

Fast & efficient


Fast & efficient

Trusted Customer

Easy and straight forward


So easy and straight forward to do.

Trusted Customer

Good price


Website easy to use no one to speak to which I like and fast.

Ryan Lloyd

Varied cover


Varied cover more than you would expect great. Easy to navigate web site quote was quick and all relevant needs covered.

Peter George

Quick and simple


Ease of use answers strait away.

Trusted Customer

Very helpful


Very helpful and pleasant gentleman easy to understand was able to help me get my insurance with ease.

Alan Topping

Very helpful


Very helpful.

Trusted Customer

Better business insurance for less money


Excellent service. Ended up with better business insurance for less money. Would definitely use them again based on my experience.

Trusted Customer

Professional service conducted in a pleasant manner


The person I spoke to regarding the insurance I required was most helpful. I decided to proceed with the quote he gave me. I paid the premium and within the same day received my documents via e.mail.

Trusted Customer

Value for money


Good value for money.

Roger Charles

Easy and straight forward


Very easy to do online.

Liam Lambert

Very easy service


Very easy service....quick....excellent price.

Andrew Everill

I will recommend trade direct to friends and colleagues


I felt that they were easy to deal with and very efficient. It didn’t take long to sort my insurance out!

Alex Williams

Jamie Stoker at Trade Direct was very helpful & understood my needs


Jamie Stoker was superb, understood my requirements and very reactive to my emails. Tiptop!

Robert Soanes 

Easy and simple


Good communication and easy to understand

V G E Estates Limited 

Very Competitive price and easy to use site


Nice layout, easy to complete. Highly recommended. 

Stuart Kohon

Nice and easy...


process online and happy with the price. 

John Sheldon

Excellent insurance rates


'Quick and very easy to navigate.' 

Mr Mathew Rees

Very easy website to negotiate


'Hassle free and extra offer of insurance after.'

Mr Aaron Rosser 

Simple and easy


'Excellent site, easy to use with very competitive results.'

Mr David Law

Quick and easy


"Easy to find online application was simple and straight forward. Very quick and easy to sort"

Trusted Customer

1st Class


"Quick and easy to deal with"

Mr Liam Wilson

Simple and easy


"Very happy with response from your rep and also half the price of other quotes"

Mr Paul Harris

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