Customer Reviews and Feedback

Trade Direct Feefo Platinum Trusted Service Award 2020 New

Customers are at the heart of our business philosophy, so what our customers think of our products and services is hugely important to us.

We work with Feefo, a widely-recognised customer review provider, to collect the genuine opinions of our customers. We use Feefo because they have a strong and impartial commitment to collecting entirely independent reviews.

All feedback collected by Feefo - good or bad - is automatically published on their website. We can respond to reviews but we can’t alter, delete them or hide them. We put the latest reviews up on this page every week and you can read ALL the customers feedback we've had on the Feefo website.

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