Cookie policy
Strictly necessary cookies
These help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
First Party cookies
| ASP.NET_SessionId |
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General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. Expiry: Session |
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| __nfsec |
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This cookie name is associated with Cookiebot which is used to manage cross-domain consent and store user's cookie consent preferences Expiry: Session |
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| OptanonAlertBoxClosed |
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This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. Expiry: 1 year |
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| OptanonConsent |
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This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. Expiry: 1 year |
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Third Party cookies
| __cf_bm |
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This is a CloudFoundry cookie Expiry: a few seconds |
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Performance cookies
These help us to improve our website based on information such as which links are used most frequently or which pages receive the lowest number of visitors. They are not used to monitor an individual’s browsing activity.
First Party cookies
| _hjSession_6510417 |
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A cookie that holds the current session data. This ensues that subsequent request within the session window will be attributed to the same Hotjar session. Expiry: a few seconds |
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| _hjSessionUser_6510417 |
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Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. Expiry: 1 year |
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| mhVisitorId |
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This cookie name is associated with Mediahawk call tracking software which is used to count visits and traffic sources to measure and improve the performance of the site. It helps to know which pages are the most and least popular and see how visitors move around the site. All information collected is aggregated and therefore anonymous. Expiry: 1 year |
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| _hjTLDTest |
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When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. Expiry: session |
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| _gclxxxx |
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Google conversion tracking cookie. This cookie is set by Google Analytics and is used to store and track conversions. Expiry: 2 months |
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| _ga_xxxxxxxxxx |
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Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assigns a randomly generated number to identify unique visitors. Expiry: 1 year |
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| _ga |
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This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. Expiry: 1 year |
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Third Party cookies
| OMGSession | |
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Expiry: a few seconds | |
| _cs_same_site | |
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This is a session cookie. This is a pattern type cookie where a random 13-digit number is appended to the prefix _cs_. Expiry: session |
Functional cookies
These help us to improve our website based on information such as which links are used most frequently or which pages receive the lowest number of visitors. They are not used to monitor an individual’s browsing activity.
Third Party cookies
| OMGID |
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Expiry: 1 month |
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| _GRECAPTCHA |
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This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear. Expiry: 5 Months |
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Targeting cookies
Targeting cookies are also known as advertising cookies. These are encrypted files that track users' online activity to display targeted adverts. When a user visits a website, a targeting cookie is saved to their web browser and collects information about their browsing behavior. This information is used to match a profile of the user's interests and show them personalised adverts.
First Party cookies
| _fbp |
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Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.. Expiry: 2 Months |
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| _cs_root-domain |
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This cookie name is used as a test cookie to get the root domain name excluding subdomains for cookie setting and is immediately removed after it is set.This is a session cookie. This is a pattern type cookie where a random 13-digit number is appended to the prefix _cs_. Expiry: session | ||
| _cs_id | ||
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This cookie is typically associated with ContentSquare and is used for analytics and personalization to improve user experience by tracking visitor behavior on the website.This is a session cookie. This is a pattern type cookie where a random 13-digit number is appended to the prefix _cs_. Expiry: 1 year | ||
| _cs_c | ||
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This cookie name is associated with ContentSquare which is used to store cookie consent preferences.This is a session cookie. This is a pattern type cookie where a random 13-digit number is appended to the prefix _cs_. Expiry: 1 year | ||
| _cs_s | ||
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This cookie is typically associated with ContentSquare and is used for analytics and personalization. It stores information on how visitors use a website and helps in creating an analytics report of how the website is doing.This is a session cookie. This is a pattern type cookie where a random 13-digit number is appended to the prefix _cs_. Expiry: a few seconds ago |
Third Party cookies
| __cf_bm |
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Cloudflare's bot products identify and mitigate automated traffic to protect websites from bad bots. Cloudflare places the __cf_bm cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode. Expiry: Session |
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| YSC |
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YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Expiry: Session |
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| IDE |
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This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange Expiry: 1 year |
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| VISITOR_INFO1_LIVE |
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This cookie is used as a unique identifier to track viewing of videos. Expiry: 5 months |
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| __Secure-ROLLOUT_TOKEN |
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YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Expiry: 5 months |
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| VISITOR_PRIVACY_METADATA |
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YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Expiry: 5 months |
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| muc_ads |
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Twitter Inc. (X) collects data on user behaviour and interaction in to optimise the website and make any advertisements on the website more relevant. Expiry: 1 year |
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| personalization_id |
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This domain is owned by Twitter (X). The main business activity is: Social Networking Services. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Expiry: 1 year |
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| __Secure-YNID |
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YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Expiry: 5 months | ||
| __Secure-YEC | ||
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YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Expiry: a few seconds | ||
| test_cookie | ||
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This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange Expiry: a few seconds |
Chatbot
We use cookies to enable our chatbot, which is provided by Click4Assistance. Information about the types of cookies used and the data stored and processed by Click4Assistance can be found in the Click4Assistance cookie policy
Third Party cookies
| _C4AS |
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Used to hold information about the Click4Assistance tools and proactive rules. Expiry: Session |
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| _C4AP |
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Used to identify if the visitor is new or returning, includes historic activities such as when/if a chat has started, hotspot hit or conversion occurred. Expiry: 31/12/2030 |
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