Sales & Service

Various roles available including: Customer Service Insurance Advisor, Motor Insurance Advisor, Sales Insurance Advisor, Alcumus Insurance Services Sales Administrator, Motor Insurance Senior Advisor, Senior Sales Advisor. 

Location: Godalming 

Role summary 

Delivering first-class insurance service to customers when responding to customer enquiries including: 

• Provide customers with accurate and timely quote premiums
• Collect insurance premiums and process accounts
• Customer retention – keeping customers
• Cross-selling other products 
• Maintain quality and compliance standards  
• Provide information and arrange insurance cover for customers 

Training  

On the job training and Continuous Professional Development (CPD) to keep insurance knowledge up-to-date.  

Qualifications 

• No specific qualifications are required but previous insurance experience would be advantageous 
• Strong communication skills: telephone, verbal & written
• Good Interpersonal Skills  
• Ability to work effectively with minimal supervision  
• Ability to manage own work/life balance