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Cashback is available to new online customers only. Renewals, phone sales and policies purchased on other websites will not qualify for cashback. If you have previously received a quote via other websites and then attempt to purchase that quote via TopCashback, the cashback will not be tracked. Please obtain your quote directly via TopCashback and make sure that your visit has been tracked correctly by allowing the confirmation page of your policy to fully load before closing the window. All policies will run through extensive confirmation checks and cashback will only be paid on valid policies. This process may take up to 90 days. You will not receive cashback if you or we cancel your policy before or during the confirmation process. You will not receive cashback if you cancel your policy within the 14 day cooling off period. You will not receive cashback if the policy is identified as fraudulent. This may be due, but not limited to false: personal details, bank account details, contact details and/or address details. There may be instances where we are unable to offer a quote, in which case cashback will not be available. Confirmed cashback can only be paid to members who have BACS as their TopCashback cashback payment method.