COVID-19 and your insurance FAQs

  • How do I contact you if I have a query?
    Our business is open and here to help. Our team will do their best to support you and help with any queries. All our contact numbers remain unchanged so you can still contact us on:

    0800 028 0380 for quotes or policy enquiries
    01483 521 650 for general enquiries

    We are open Monday to Friday 9am - 5.30pm


  • Who can I talk to about what type of cover I have?
    Our dedicated UK-based customer service team are here to help from 9am - 5.30pm, Monday to Friday. You can contact them on 0800 028 0380 with any queries you might have.


  • Is it possible to change the cover I have?
    We’re here to help and support you. Trade Direct Insurance understand that the insurance needs of your business might have changed since Covid-19. Please contact us to discuss your needs.


  • Covid-19 means that my business has changed. Do I need to revise my policy?
    If your business has changed and you are delivering different services, contact our team to ensure your policy is up to date.