About Us

Trade Direct Insurance Services Ltd is a leading provider of exclusive insurance policies to the Tradesman and Construction industries. With over 25 years of experience and in excess of 40,000 clients, we are ideally positioned to provide the most comprehensive and competitive range of insurance policies. Trade Direct Insurance Services Ltd is part of Kerry London Group, one of the top independent UK insurance brokers.

About Us

Mission Statement

To be the point of reference within the construction and small business sector providing insurance and business related advice with fairness, innovation, customer focus, accuracy and clarity.

Fairness:

Making sure your interests are put first and your demands and needs are met ahead of all other interests.

Innovation:

Keeping abreast of our client needs and identifying trends and emerging risks.

Customer Focus:

We believe unsurpassed client service is a success for our business. We strive to exceed regulatory standards in client service by a mix of call centres; e-business; personal service and 24/7 claims reporting capability.

Accuracy:

Targeting the right markets and meeting the expectations of those markets. Product information and quotations are accurate in relation to the risk presented.

Clarity:

Contract certainty is met. Advice is clear and given at the time the customer expects and needs it.



Information

All Trade Direct policy holders can now ‘Pay a policy premium’ or ‘Make a Claim’ without needing to log in.

Those customers who purchased an online liability, personal accident or legal expenses policy on or after the 10th October 2011 can also access their policy documentation via ‘My Trade Direct’ using a unique login. This feature is currently being developed to provide access for all of our customers and login details will be provided in due course.

My Trade Direct log in
 

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